Shipping policy

Shipping Policy

Effective Date: 28/04/2026

Thank you for shopping with Carvix. We aim to provide a smooth and reliable delivery experience. Please read our shipping policy below to understand how we handle orders and deliveries.

1. Shipping Methods

We offer reliable shipping through trusted courier partners across India.
Shipping methods may include:

Standard Delivery
Express Delivery (if available in your area)

The available options will be shown at checkout based on your location.

2. Order Processing Time

All orders are processed within 7 Days of receiving payment.
Orders are processed on business days only (excluding Sundays and public holidays).
Once your order is processed, it will be shipped immediately.

3. Delivery Timeframes

Estimated delivery time is 7 Days after dispatch.
Delivery times may vary depending on your location and courier availability.
Remote or rural areas may take slightly longer.

4. Shipping Costs

Free Shipping: If product value is above 1000 Rs, shipping is free of cost.
Standard Shipping Charges: If order value is below 1000 Rs, shipping charges will apply based on the order value and delivery location.

The final shipping cost will be displayed at checkout before payment.

5. Tracking Information

Once your order is shipped, you will receive a confirmation email/SMS with tracking details.
You can track your order in real-time using the provided tracking link.

If you do not receive tracking details, please contact us at Info@carvix.in.

6. Delivery Issues and Delays

While we strive to deliver your order on time, delays may occur due to:

Weather conditions
Courier service disruptions
Incorrect or incomplete shipping address
High order volumes during sales or holidays

In such cases, we will keep you informed and assist you as much as possible.

7. International Shipping

Currently, we [do/do not] offer international shipping. (Update as applicable)
For international orders (if applicable):
- Shipping charges and delivery times will vary by country
- Customers are responsible for any customs duties or import taxes

8. Incorrect Address or Failed Delivery

Please ensure that your shipping address is accurate at the time of placing the order.
Carvix is not responsible for orders delivered to incorrect addresses provided by the customer.
If a delivery fails due to incorrect details, additional shipping charges may apply for re-delivery.